Originally Posted by alpinecrick
Originally Posted by GregW



How do you explain the folks who had free stuff when they ran their bins over with a truck? Google it a bit. It's everywhere, even on this thread. Do a bit of research, if you want....

You're not the only fish in the bowl who has been out a lot on this site. Just because your experiences differ don't make it how it is. You should know that by now...


Buying second-hand, 10-15 year old damaged binos, throwing a Epic Whine Fest when the manufacturer won't repair them without a fee, and accusing the manufacturer of a Vast Conspiracy as though prisms just explode into a mushroom cloud all by themselves. Not even happy when Swaro offers to work with him on the price of repair.

Google that and tell me what the results are........




Even when run over by a truck, Swaro is willing to work with the customer.........

Originally Posted by Santiam
Well, I thought their warranty service was pretty darn good when my brother left his on the side of the pick up and ended up driving over them and breaking them in half...I thought they were toast for sure..Sent them in and waited for the bad news..

The repair estimate was $150.00.. Labor free,parts at discount...Near as we can tell they just took his glass and placed then in a new housing. They came back just like brandy new..

Impressed me!!





THIS... They have ALWAYS been ABOVE and BEYOND customer service for the last 40 years I have dealt with them through 6 pairs of binos and 10-12 scopes that I have owned. If I ever had a problem they were on it...


"If there are no dogs in Heaven, then when I die, I want to go where they went"
Will Rogers