No.
Things have changed since your guiding days...
That would be in the last four years. About the time I last had dealings with Swaro's stellar service. Maybe somebody can chime in with their Swaro experience in the last four years.
I didn't abuse my three sets of bins either....
As we say on the 'fire--some people can break an anvil..........
Glad it hasn't happened to you. I know all we can go by is our own experience with certain brands, companies, people, etc. but I hope you're not as arrogant as you come across in an immediate dismissal of things that happen to other folks just like yourself, who spend [bleep] tons of fine looking through glass taking care of their gear.