Green bear shirt guy didn't have much to say, but could that other guy learn to speak without every other word being 'uhh' or 'umm'? What a waste of time. It is obvious they think things are peachy, and are unwilling to address the concerns. I reckon that rather than gaining me back, they drove me further towards bushnell elite tacticals, nightforce and SWFA. Sorry deal, but thanks to Rick, Doug and leupold for even bothering to do this.