That was just plain sad. They could have easily said that they shared our concerns and would be actively looking into any problems that might arise.
At least they were honest though--they don't see a problem with their product and do not plan on looking into any suggested changes (at least until they lose enough market share to make it required).
And to think, the tracking "fix" would only require them to spec a stronger, better quality spring at maybe an extra $10 per scope. No redesign even needed. I think that the consumer would gladly pay that extra price for a scope that didn't wander and moved when adjusted.
