Anyone that expected they were going to admit there are problems with their products is delusional. That's simply not how one survives in the corporate world.

Way back when in the days of Quality programs, the mantra was, "Quality means meeting customer expectations, not goodness". IOW, as long as the customer thinks he's getting his money's worth, it's a quality product. As long as enough people keep buying Leupold stuff based on reputation and tradition, there's no incentive for them to make any changes. As has been said repeatedly here, they know all about the stuff they sell, and are sticking to the program. Maybe there's a bunch of secret scurrying around in their engineering department working on the problems with their stuff, but I kinda doubt it, and ain't taking any expensive chances when there's plenty of other good products to choose from.

Thanks to Doug and all those who endured the presentation and produced the Cliff Notes version for the rest of us.


What fresh Hell is this?