I may not be alone in this - I bought a new 30s Glock that refused to feed and fire. The Glock factory tech's sent me at least three different recoil spring assemblies; none cured the problem. Glock insisted I send the gun FedEx overnight express and refused to issue a call tag. I had to shell out $75 for shipping and they replaced the extractor. I am not saying that 1911's are 100% reliable out of the box either but most don't have the attitude that Glock shows to its customers.