"simply STFU for now"

It's just a thought but you could always consider your own advice. Earlier you suggested we wait until Mark was back. Now he has responded so we do indeed have input from both sides. Unless a major refund is on the way I don't see any more excuses making a difference for why the hunters were treated this way. Mark even stated that aspects of this hunt were unacceptable. Period.
Trying to sweep a poor hunt under the table benefits no one but the outfitter.
I hope theese guys at the very least get the commission from the outfitter returned. That much is not out of Marks hands.