I will tell you that the customer service at NULA is rock solid. Melvin called me this morning and was gracious and patient as I debated paint colors. This has to be the most boring conversation that man has for every build. I asked him stupid questions like " what are your most popular colors?" "what looks cool with a stainless barrel?" etc.... I ended up going with some color called "Jungle" that I have never seen and am not that worried about it. The build is ahead of schedule and I am very pleased with how I have been treated by NULA. Does anyone else work there? Melvin is the only person that answers the phone. I am still watching this post with interest. I hope Rancho is made whole with a well done repair or a new rifle. I would like to see Forbes succeed and get their schit together so that I can feel good about trying one of their NULA clones.