I really like my Forbes rifles; they are my favorite u/l rifles since for me they are comfortable, easy to carry and shoot accurately. That being said....
I just can't understand why it's so hard for them to get their customer service in order. Just send out notifications; i.e. we received your gun, we're working on your gun with an estimated completion date of x, and your gun has shipped. Schedule time in production for a given amount of rework. It's so easy to set systems up like this these days.
