All of what has been written about degree of control is conjecture. From the lack of response and willingness to make things right and put disgruntled customers at ease, my guess is that he does not have the control that many think he has. ........Based on what I have read of the man, he is likely livid at what is going on. .
That's all I was saying. As far as restaurants, there's too many cooks in the kitchen here.
