All I'm doing is drawing a distinction between the man and the company. Some seem to think Mr. Forbes is in control of what Forbes Rifles does and how they handle customer service. I wonder how they know his degree of involvement or level of control over the company.
I've dealt with him directly and based on those interactions have a hard time believing this situation would've been handled as it has if he were in control of it.
I agree with you completely but one would think he would be very concerned with anything that carries his name. Makes me wonder exactly what is going on behind closed doors.
