Originally Posted by IdahoPro
Ringworm,

Just PM me your contact info and I�ll have our CS dept. get in touch with you regarding a replacement. We sell tens of thousands of Crossfire riflescopes; they�re just mechanical devices and as such can have a mechanical problem now and then (even new). Of course, I�m sorry that it had to happen to you, but we�ll get it replaced ASAP for you.

Paul @ Vortex


Straight from The Man and in line with the original recommendation.

All it comes down to now is if someone wants the problem rectified or they want to drag it out.