I have lots of dealings with both Doug and Neil. I've found them to be stand up guy's that will do everything possible to help you out. Doug has called Pentax before on my behave to iron out some warranty work issues and gone back 5 years to pull a purchase receipt for some Leica Bino's that I didn't register so I could get some warranty work done on them.

I'll buy from them again without hesitation.

Best of luck guys and a thumbs up from me.

Terry