I purchased a scope from Amazon that was defective on arrival. I contacted the manufacturer first and they said they would repair or replace the scope under warranty (no charge) but they were backed up and it would take a few weeks. I called Amazon and explained the situation and they said "No problem. Send us the scope and we'll replace it for free with no shipping charges."

The next day Amazon shipped out a new scope before receiving the one I returned.




Different strokes for different folks. smile

FWIW, I've purchased two binos and a rangefinder from Cameraland.