"David You obviously have never done this after the first contact while the seller is agreeing to fix and improve everything. No CC company will do anything YET on this. Encouraging the idiot to continue to prove he is an idiot is not good for anyone." Sitka, I am not taking either side on this(have had good dealings w/ CLNY); but I could have my money back from American Express in about 60 seconds by filing a dispute. Does not mean that will be the ultimate outcome of their investigation, though, but they will immediately cancel the transaction and take the side of their customer, Done it several times. Had Home Depot totally botch a hardwood floor install and their "trained " crew of Mexicans walked off the job 3 days before Christmas w/ my house a wreck. Was not getting anywhere with manager until I had AMEX yank $15k back; that got their attention.
Wow! A real dispute over a real problem and you were not being helped. That is as different from this situation as it is possible to get.
I have had the same results under like conditions. Here we have two different entities, retailer and manufacturer, both stepping up to get it resolved AS QUICKLY AS POSSIBLE and you see a problem the CC company wants to deal with? Would deal with at this stage?
GMAFB!
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
