One great thing about internet forums is you see the diversity of opinion we have in our great country - and how many really cranky and unhappy people are out there willing to share.
I certainly don't think Cameraland is perfect and sometimes have disagreed with their opinion on specific items, but they are a darn good optics outfit and go out of their way to try and provide customer service. I recommend Doug and his team all the time when folks are looking for a good deal on quality optics.
One of my pet peeves is being pushed off to the manufacturer when an item I just bought from a reseller doesn't work so the OP certainly has a point. At least you don't have to make an appointment to return something like the Apple store tried on me last time. Not buying from a retail source in protest is always a valid method of expressing your displeasure - I doubt CL will notice and this thread will be forgotten in a short time.
