Originally Posted by verhoositz
Having said all that, I stand behind the "Executive Decision" Neil made to help his customer achieve the best possible outcome by referring RW to Vortex's CS Unit...and Wallah!!! Vortex had a NIB unit they would have been willing to ship to SW AT NO CHARGE. I wish all my gun & hook dealers would have been so efficient.


Baloney. Neil made an executive decision to get out of the work of replaceing the scope. Neil's choice was not "the best possible outcome" and it was made with no regard to the client's preferences. The best possible outcome would have been to send ringworm another scope ASAP.