Guess I'll throw this out there. Bought a "Demo" Zeiss Conquest from SWFA's Sample List a couple of years ago. It was advertised as a Demo B, which means it has some marks on it. Put it on a 22 mag and it wouldn't track at all. Contacted SWFA and they said that I could return it and take the hit for the 15% restocking fee, or I could send it in to Zeiss for repair as it was a "demo" item. Sent it back to Zeiss and they fixed it for no charge.

Funny part is, I didn't go online and bash them for their customer service... Guess I should have whined online about how horrible a vendor they are.