Originally Posted by VernAK
Dixie,

I went on the internet and made copies of all the various lawsuits and BBB ratings and sent them to CitiBank
along with a letter telling them that VISA was at fault for lack of due process regarding their agents. The charges were
reversed in my favor for the second and final time.

Good luck.


What surprised me is how long the cc company told me the process could take...45 to 60 days to resolve the issue. They're also using snail mail as their primary form of correspondence. Will definitely be printing a small book worth of info on this guy to send back to them in order to rectify this thing as quickly as possible.