Greg nailed it....You suck up the hit from a pissy customer however whacked out the bitch complaint is...You try to get a shipping address for replacement brass and then some extras to show you give a schit, and that’s it. If you can’t get the shipping information from the angry customer. You leave it as a standing option for the future should the pissed customer calm down and ask for replacement brass....The major fugg up in my opinion was Bens first email to Stick in the form of a Snowflake reply...Horse was outta the door and barn ablaze after that....😎


Curiosity Killed the Cat & The Prairie Dog
“Molon Labe”